Shipping and Exchange Policy

SaveMy75, operated by its sole proprietor, Abhinav Rao, under FARSSH, Hyderabad, Telangana, India, is a purely digital software-as-a-service (SaaS) and academic planning utility platform.

All products, tools, and subscriptions offered on SaveMy75—including SaveMy75 Pro, Student Pass, attendance calculators, and background synchronization features—are 100% digital software services delivered electronically over the internet.

Because SaveMy75 offers strictly cloud-hosted and mobile-based software applications:

• No Tangible Goods: SaveMy75 does not manufacture, package, sell, or ship physical goods, hardware, textbooks, or tangible materials of any kind.
• No Couriers or Postal Delivery: We do not engage physical courier services, postal carriers, freight operators, or shipping logistics providers.
• Zero Shipping Fees: No shipping charges, handling fees, packaging costs, or freight duties will ever be levied on any transaction.

Delivery of SaveMy75 digital subscription features is executed electronically via automated server-side provisioning:

• Automated Entitlement: Upon successful completion and confirmation of your payment through our payment gateway partner (Razorpay), our backend systems immediately update your account entitlement in our database.
• Immediate In-App Access: Premium capabilities (such as automated ERP sync, unlimited calculators, and extended history) become available immediately within your logged-in mobile application and web app session.
• Digital Receipts: A digital payment confirmation receipt containing your Razorpay Payment ID, transaction date, and subscription details is delivered electronically to the email address associated with your Google/Apple account and via SMS by the payment gateway.

Under normal operating conditions, electronic delivery and activation occur within seconds of payment completion:

• Standard Activation: Instantaneous (under 60 seconds) following gateway callback confirmation.
• Gateway Latency / Edge Cases: In rare instances of banking network latency, server synchronization delays, or webhook delivery retries, activation may take between fifteen (15) and thirty (30) minutes.
• Support Resolution: If your account has not upgraded within one (1) hour of a successful payment debit, please forward your payment receipt or Razorpay Payment ID (e.g., pay_XXXXXXXXXXXXXX) to support@savemy75.com. Our technical team will investigate and provision your subscription access manually.

Electronic access to paid features remains valid throughout the active term of your purchased subscription:

• Monthly subscriptions provide active digital access for thirty (30) calendar days from the date of billing.
• Semester subscriptions provide active digital access for the specified academic semester term (typically 4 to 6 months).
• Annual subscriptions provide active digital access for three hundred sixty-five (365) calendar days from the date of billing.
• Access validity is displayed in your in-app profile and subscription dashboard.

Because SaveMy75 provides non-tangible, intangible digital software access rather than physical merchandise:

• Physical Exchanges: Workflows for physical product returns, size replacements, or physical item exchanges are entirely inapplicable.
• Plan Switching: If you wish to upgrade, downgrade, or switch subscription plans, you may do so through the subscription settings, or contact support for billing adjustments.
• Cancellations & Refunds: For all inquiries regarding subscription termination or refund eligibility for qualified technical issues, please refer to our Cancellation and Refund Policy.

If you have questions regarding digital service fulfillment, access provisioning, or subscription status:

• Email: support@savemy75.com
• Operating Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
• Contact Us Page: https://savemy75.com/contact