Question 1

How do I sign in?

Accepted Answer

Open the SaveMy75 app or web app and sign in with Google (Firebase Authentication). On supported platforms you may also see Apple Sign-In. Guest Mode is available if you want to explore sample data without linking a Google account. We do not operate a separate SaveMy75-only password registration on the marketing site.

Question 2

Why is my attendance information not updating?

Accepted Answer

Attendance in SaveMy75 comes from your linked college portal (ERP). Sync runs when you sign in and when you tap the refresh control on the dashboard — it is not continuous background scraping. Delays can also come from the portal itself (records lagging by hours or longer) or from temporary network/ERP errors. Tap refresh, wait for the sync to finish, and compare totals with your official student portal if numbers still look wrong.

Question 3

Why can't I see my latest academic information?

Accepted Answer

Academic modules (marks, history, and related records) depend on a successful authenticated sync with your institution portal and on data the portal exposes. If a module is empty or stale, refresh in the app, confirm your ERP is still linked, and check that the portal shows the data you expect. Official records always remain with your institution; SaveMy75 is a planning layer on top of that data.

Question 4

How do I report an incorrect attendance value?

Accepted Answer

Your college portal is the system of record. If SaveMy75 differs from the portal after a fresh refresh, first update the app from the portal figures, then contact us with your roll number (if linked), the subject or date in question, and a screenshot of both the portal and the app. For official corrections to attendance itself, you must also follow your college’s process — SaveMy75 cannot change ERP records.

Question 5

How do I contact SaveMy75 support?

Accepted Answer

Email support@savemy75.com or use the contact form on this page. Include the email you use to sign in, your device/platform (iOS, Android, or web), and a short description of the issue. Do not send your ERP password in support messages.

Question 6

How can I request deletion of my account or data?

Accepted Answer

In the app: open Profile → Actions → Delete Account and confirm. That removes your Google account association with SaveMy75, encrypted ERP credentials, and primary attendance/academic data from our systems. You can also follow the step-by-step guide at app.savemy75.com/delete-account, or email support@savemy75.com with subject “Data Deletion Request” and the Google email used for the account. Verified manual requests are processed within 48 hours per our Privacy Policy.

Question 7

Does SaveMy75 store my college portal password?

Accepted Answer

If you link ERP, credentials are sent over HTTPS and stored encrypted for sync only. They are not returned to the client after linking and are not used for advertising. Unlink ERP or delete your account to remove stored credentials. The free calculators on this marketing site never ask for an ERP password.

Question 8

Where can I read the Privacy Policy?

Accepted Answer

The full Privacy Policy is at https://savemy75.com/privacy-policy. It covers authentication, attendance data, analytics, retention, and account deletion.

SaveMy75 Support

Contact Support

Contact Form

Frequently asked questions

HITAM students

SaveMy75 Support

Contact Support

Contact Form

Frequently asked questions

How do I sign in?−

Why is my attendance information not updating?+

Why can't I see my latest academic information?+

How do I report an incorrect attendance value?+

How do I contact SaveMy75 support?+

How can I request deletion of my account or data?+

Does SaveMy75 store my college portal password?+

Where can I read the Privacy Policy?+

HITAM students